Product DesignCase Study

Atmosphere Design System

Cover image for Atmosphere Design System
đź’ˇIntroduction

Product experience walkthrough

Screens, flows, and prototypes that supported the story above.

✍️SIGNING OFF

What This Project Taught Me

Ultracare was a test of clarity, empathy, and systems thinking—under pressure.

🧠Healthcare Language

Learning the Language

I came in speaking 'product,' not 'pharmacy.' Asking 'dumb' questions revealed that patients weren’t confused by UI—they were confused by process.

🛠️Precise Impact

Small, Precise Changes

Design wasn’t flashy—it was quietly useful. The biggest impact came from changing a status label or collapsing one unnecessary click.

🧑‍🤝‍🧑Ground-Level Truths

Staff Feedback > Assumptions

Listening to staff handling 40+ calls a day provided the real signals. They showed us what was broken, then helped us fix it.